Frequently Asked Questions
Find answers to common questions about our cleaning services
Do you provide a fixed price for cleaning services?
No. Every job is quoted individually based on site size, scope and access, since a small kitchen and a large industrial site require very different work. Contact us for a free quote tailored to your site.
What areas do you service?
We service the entire Perth metro area, plus Kalgoorlie, Esperance, Albany, Busselton and Margaret River.
Are you insured?
Yes. Extreme Clean Australia holds Public and Products Liability Insurance to the value of $20,000,000.
Do you provide compliance documentation for kitchen exhaust cleaning?
Yes. Every kitchen exhaust, canopy, duct and rooftop fan job is cleaned to AS 1851:2012 and includes before and after photos plus a certificate of completion.
What are your operating hours?
Our cleaning crews operate 24/7 to fit around your trading hours. Our office team is available Monday to Friday, 8am to 5pm, for enquiries and bookings.
What's your cancellation policy?
We request a minimum of 48 hours' notice to cancel or reschedule a booked job. Cancellations made with less than 48 hours' notice may incur a call-out fee.
What are your payment terms?
Payment terms vary by customer and are agreed prior to commencement of work. Standard options include payment on completion, or invoiced terms of 7, 14 or 30 days for approved commercial accounts.
What industries do you work with?
We specialise in commercial and industrial cleaning, including major food-service brands such as McDonald's, KFC and Domino's, as well as offices, warehouses and industrial facilities. We're also equipped to service larger industrial, mining and government facilities across WA.
How long have you been operating?
Extreme Clean Australia has been operating since 1999, providing commercial and industrial cleaning services across Western Australia for over 25 years.
Still Have Questions?
Our team is here to help. Get in touch for a free quote or to discuss your cleaning needs.